From Cabinetry to Visible Recycling Bins: Case Study - IAG

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IAG (Insurance Australia Group Limited) is the leading general insurance provider in Australia and New Zealand, with a growing presence in Asia, across both the direct and intermediated channels. They date back almost 160 years and sell insurance under many leading brands including NZI, Lumley, State and AMI (New Zealand); NRMA Insurance, CGU, SGIO, SGIC, and Swann (Australia); Safety and NZI (Thailand); and AAA Assurance (Vietnam).

1 Fanshawe Street, one of Auckland’s most sustainably-designed buildings, is the home of their New Zealand head office. It was awarded a 5-star base building Certified Rating for energy use, and a 5 Green Star rating at the time of construction for fit-out and design. Features include a distinctive double skin façade with automatically controlled blinds to moderate glare and sunlight, and exposed concrete ceilings to help moderate temperature.

Their professed purpose is to make your world a safer place, and their sustainable mission makes it better, too.


IAG had previously implemented waste recycling, organics, and paper recycling in their kitchens, but hidden inside cabinetry. The design was ugly, and the bins were quickly made unclean and unhygienic; they also weren’t being used to their full potential.

IAG were looking for a way to boost their sustainability, but also something that would look aesthetically pleasing and be kept consistent in each of their offices.


“Sometimes we’d have steel metal bins, some offices had other styles: it was a shambles. We wanted something that could be for all sites, that looked good but still had the three options we needed. We finally found Method through our cleaning company, and installed them in our three big sites - the NZI Centre in Auckland, 1 Willis Street in Wellington, and IAG in Christchurch. Now every time we open a new site or office we always use Method.”

- Jessica Morrison, Properties and Facilities Coordinator, IAG.

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Can we help you make the switch? Contact our New Zealand sales and sustainability experts here or here for Australia.